net24 Terms and Conditions

1 Introduction and Applicability

These terms and conditions apply to the use of the net24 website (https://net24.cam) and all related services. By registering on our platform, logging in, or using any of our services, you are considered to have fully agreed to these terms.

net24 is an online betting and casino platform operating with a focus on the Bangladesh market. In the event of any conflict between this version and any version published in English or any other language, the Bengali version shall be considered authoritative.

If anyone uses our services without reading or understanding these terms, that is entirely their own responsibility. If you have any questions, please contact us at [email protected] before using the service, or speak with our support team via live chat.

2 Account Registration and Eligibility

To open an account and use services on net24, the following conditions must be met:

• You must be 21 years of age or older.
• You are opening an account voluntarily and of your own free will — not under pressure from any third party.
• Each person may open only one account. net24 reserves the right to close all accounts if a single person is found to have more than one.
• All information provided at the time of registration must be accurate, complete and your own.
• You are not a resident or citizen of any jurisdiction where online gaming is entirely prohibited.

net24 reserves the right to reject any registration application, particularly if the information provided appears to be false or fraudulent.

3 Account Security and Verification

Ensuring the security of your net24 account is your own responsibility. Please keep the following points in mind:

3.1 Password and Login Security

• Never share your password with anyone.
• If you notice any suspicious activity, notify our support team immediately.
• Always log out after using a public or shared device.
• You are advised to change your password regularly.

3.2 KYC (Know Your Customer) Verification

We may initiate a KYC verification process for large withdrawal amounts, bonus claims, or if unusual activity is detected on an account. The following documents may be requested at that time:

• Scanned copy of National Identity Card (NID) or passport
• Recent utility bill or bank statement (as proof of address)
• Proof of ownership of the payment method (e.g., bKash or Nagad number)

If the required documents are not submitted within the specified time, the account may be temporarily suspended.

4 Deposit and Withdrawal Policy

4.1 Deposits

The following methods can be used to deposit funds into net24: bKash, Nagad, Rocket, Upay, and bank transfer.

• Deposits are generally credited to the account instantly.
• The source of any deposit must be legitimate and must come from your own account.
• Deposits made through third parties or with borrowed funds are prohibited.
• If a suspicious transaction is identified, it may be held for investigation.

4.2 Withdrawals

• Withdrawals can only be made via the same method used to make the deposit.
• Large withdrawal amounts may be held if KYC verification has not been completed.
• Withdrawals may be suspended if fraud or suspicious activity is detected.
• Wagering requirements associated with a bonus must be met before withdrawing funds linked to that bonus.

net24 is committed to preventing money laundering and other illegal financial activities. To this end, we comply with all applicable laws and regulations.

5 Bonus and Promotion Terms

net24 offers bonuses and promotions from time to time. Each offer has specific terms, which are detailed on the relevant offer page.

5.1 Welcome Bonus

• The welcome bonus applies only to new members making their first deposit.
• Bonus funds cannot be withdrawn before the wagering requirements are met.
• Winnings earned using a bonus will be treated as real funds, but cannot be withdrawn until the wagering requirements are fulfilled.
• The bonus is valid for 30 days from the date it is issued.

5.2 General Bonus Policy

• Multiple bonuses cannot be combined at the same time unless specifically stated otherwise.
• If there is evidence of fraudulent use of a bonus, the bonus and any associated winnings will be cancelled.
• net24 reserves the right to modify or cancel any bonus offer.
• VIP members will receive weekly cashback according to their tier (Bronze: 0.3%, Silver: 0.7%, Gold: 1.0%).

6 Gaming Rules

The following rules apply to the use of all games available on the net24 platform, including slots, live casino, cricket betting and other games:

6.1 General Gaming Terms

• The results of all games are entirely random and are not predetermined in any way.
• If a game is interrupted due to a technical fault, net24 reserves the right to restart or cancel it.
• In the event of a disconnection, the game result will be determined according to server records.
• If a dispute arises over the rules of a game, the game provider's rules will be considered final.

6.2 Sports Betting

• Once a bet is placed, it cannot normally be changed or cancelled.
• If a match or event is cancelled, postponed or abandoned, bets will be settled according to the specific rules in place.
• Odds changing during live betting is normal — the odds at the time the bet is accepted are final.

6.3 Responsible Gaming Limits

Users may set daily, weekly or monthly deposit and betting limits from their account. Setting these limits is entirely optional, but we encourage it.

7 Prohibited Activities

The following activities are strictly prohibited on the net24 platform. Violating these prohibitions may result in account closure and balance forfeiture:

• Creating or operating multiple accounts.
• Bonus abuse — such as claiming the same bonus under different identities.
• Using the platform for money laundering or illegal financial transactions.
• Attempting to access another user's account.
• Attempting to intrude upon, hack or manipulate the platform's software in any way.
• Playing games using bots, scripts or automated systems.
• Treating other users in a disrespectful, threatening or discriminatory manner.
• Creating an account with false information or deceiving the verification process.

net24 reserves the right to investigate any suspicious activity and to notify the relevant authorities where applicable.